Unitree has paid great attentions to maintain and protect the user's personal information.
When you are using Unitree products and services, we may collect and use your personal information.
※The information you provides to Unitree, may be collected by us, which includes your name, phone number, e-mail address, ID number, bank card number, third party payment account, etc..
※If you use our products or services, the system will store the information, such as product use records, your electronic equipment configuration information, IP address access to our product or service, time and location information, share text or pictures, etc...
※Your personal information may contain sensitive information, such as your race, religion, personal health status, sexual orientation and so on. When you use our products or services, you may upload or release such sensitive information in the open channel. Therefore, please handle this kind of sensitive information carefully.
We collect your personal information which may be implemented by us as follows:
· Authenticating your ID to prevent fraud;
· Defining your technical service requirements;
· Confirming the products and services suitable for you;
· Providing products and services according to your requirements;
· Abiding by the requirements of the laws and regulations;
· Providing service to you. Please help us design new products or services to improve our existing products or services;
· Used for identification, customer service, security precaution, archiving or backup and so on;
· Providing you with more closely related advertisings;
· Let you take part in surveys on our products or services .
No matter in which way your personal information is supplied to the Unitree, they will be stored and protected by Unitree.
We will not share your personal information to any other third parties except the following situations:
× Sharing your information to the Unitree authorized product or service providers for the necessary purpose in the case of your consents;
× Sharing your personal information in the Unitree to achieve the necessary purpose;
× In the future, we may sell the Unitree business or the acquisition of new business. In this case, your personal information, related accounts, the products and services you purchased will be transferred with the business at the same time;
× Your personal information may be subject to disclosure in the following circumstances:
× Exposing the information to judicial or law enforcement agencies to detect and prevent crime, while on suspicion of criminal activities;
× Exposing the information in accordance with the mandatory requirements of the law (or court);
× Exposing the information in accordance with the mandatory requirements of the government;
× Exposing the information in order to protect the assets of Unitree, such as paying back an overdue account and so on.
Under the above circumstances, we will record the content, the time, the reason and the object of the information disclosure.
△Please contact us if you want to consult or verify your personal information and view our disclosure records. If there are some cases we are unable to provide the relevant information, we will inform you of the reason in time.
△In some cases, you have the right to refuse to provide us some certain information, but we may not be able to provide you with certain products, services or information. In order to protect the interests of both sides, we may monitor your telephone or email contact with Unitree to ensure the quality of our service, such as ensuring that your request has been implemented and proving that we have provided you with the required information.
△If you do not want to receive our communication on direct marketing, please let us know and we will delete your personal information on the direct marketing list.
△If you don't want us to share your personal information among the members of Unitree, please inform us. In this case, we may not be able to provide you with a specific product or service due to the lack of information.
△If you are under eighteen years old, you should obtain the consent and guidance of your parents or guardians, aimed to ensure the proper use of our products and services.
Please contact us if you have any questions before receiving the after-sales service.